The safety measures include that all patients, their companions/guardians and visitors as well as staff are screened prior to entry – including a temperature check, answering a set of basic questions and will be required to show the status of the Ehteraz app on their smartphone.
Inpatients and companions/guardians staying with them at the hospital, will be tested for COVID-19 before admission.
It has introduced a drive-thru pharmacy and patient supply store services at the outpatient clinic. For medication requests and pick up timings, please call 4003 0030 and for refills call 4003 6057 from Sunday to Thursday. Patients can also order online by filling out the form on the Sidra Medicine website (Patients and Visitors tab).
The hospital remain committed to patient-focused care through virtual consultations (via phone or video) for many of  outpatient clinics – allowing people to access world-class services from the safety and comfort of their home. Patients are guided through the secure and easy-to-use process once an appointment is scheduled.
Sidra Medicine does not treat COVID-19 patients. Citizens and residents can call the Ministry of Public Health’s hotline 16000 if they are experiencing any symptoms or require additional information about COVID-19.